Medical Staff Satisfaction and Hospital Support
Coming this April the Marketing Department will conduct the second program in the ‘Marketing 101’ series. A round table discussion for practice managers and physicians providing education, tools and best practices for web-based marketing. The session will be held on Monday, April 27th from 9 – 10:30 in the hospital’s Robilotti Conference Center. RSVP to michelle.bambino@danhosp.org. Another program will be scheduled for the fall.
In addition to the Marketing 101 programs, the Hospital's Medical Staff Support department provides an array of services to physician's offices.
As a member of Danbury Hospital’s medical staff, you have access to a wide range of communication, marketing and technology tools, all of which are intended to drive efficiencies, facilitate open lines of communication and allow us all to deliver the highest level of care possible.
The resources available to you today are a direct result of physician feedback and on-going collaboration with hospital teams. Following is a review of practice and communication tools available to you today, along with highlights of what’s to come in 2009:
MedNews Plus – A free online tool that offers personalized breaking news, practice tips, conference coverage. See below for more detail.
Emmi - available at www.danburyhospital.org, this tool offers patients simple, short video explanations of tests and procedures. It will save you time and allow patients to get many questions answered on their own.
Patient Education Sheets - Online patient education library found at www.danburyhospital.org outlines testing and procedure details and answers to FAQ’s. Click on ‘Patient Information’ on the left hand navigational bar and then ‘Patient Education’. Materials can be easily downloaded and printed for patients. Need something else? Contact Alyson Blanck at x7355.
Now More MedNews Plus
In addition to offering specialized breaking news to your specialty and interests, MedNews Plus is now offering a complete section devoted to Practice tips on topics like Information Technology, Medicolegal, Practice Management, Reimbursement, Staffing, Scheduling and much more.
If you haven’t yet, log onto www.danburyhospital.org/mednewsplus and personalize your free subscription today.
ADDITIONAL TOOLS & SUPPORT
- Hospital Relations Specialists – a two-person team dedicated to disseminating information, facilitating two-way communications and conflict resolution. Have a question for them or need more info on a certain topic? Call today:
Audrienne Lahoud: (p) 203-739-6987, (c) 203-470-0173
Dana Zucchini: (p) 203-739-7513, (c) 203-240-1170
- Find a Doc tools – physician referral at DanburyHospital.org and through 24/7 call center. These tools allow the community to have instant access to information about staff physicians, clinical services, Medical Town Meetings and outreach events and more.
- DOCLine Newsletter – timely updates and news directly from Danbury Hospitals Chief Medical Officer.
- Centralized scheduling – streamlined communication and data capture through contact center.
- Access and communication – timely service and reporting with affiliated laboratory and radiology facilities.
- Media engagement – service line awareness and promotion though local/national media.
- Community outreach – physician and service line promotion through events and speaking engagements.
- Advocacy – legislative and regulatory tracking, lobbying and support.
- COE & SL Marketing – evaluation and integrated marketing solutions to drive your practice objectives.
- Strategic Planning – alignment of hospital services and capacity with MD and community needs.
NEW IN 2009
2009 plans include the introduction of a virtual collaboration tool and more Marketing seminars.
Healthlink - a secure, health information exchange will facilitate 24/7 sharing of critical patient medical information such as problem lists, medications, allergies, prior procedures, test results (including labs and imaging) – improving patient care and efficiencies. Take a minute now to participate in a quick survey. Your vote is requested by Thursday 3/19 12N to be counted. Pilot programs are underway now. Call Dr. Eric Jimenez to learn more 739-7070.
Marketing 101 – a round table discussion for practice managers and physicians provides education, tools and best practices for results-driven marketing. A second session is planned for Monday, April 27th from 9 – 10:30 in the Robilotti Conference Center. The focus will be web marketing. Please RSVP to michelle.bambino@danhosp.org. A fall session will be scheduled as well.
Redeveloped website – enhanced web design and content coming in late 2009. Multi-phased approach will deliver improved functionality, personalization and social media tools among other advancements in the future.